Privacy Policy

Information We Collect

We may collect information you voluntarily provide when contacting us, requesting a business evaluation, booking a consultation, or purchasing services.

• Name, email address, phone number, and business details
• Messages submitted through forms, email, phone, WhatsApp, or other contact channels
• Project details, service preferences, and support requests
• Website usage data, analytics information, device data, and general location data when available

How We Use Information

We use collected information to provide services, communicate with clients, improve the website, and deliver AI-powered digital solutions.

• Respond to inquiries and service requests
• Prepare proposals, estimates, invoices, and project recommendations
• Build, manage, and support websites, automations, chatbots, voice agents, and digital systems
• Improve marketing, website performance, and client experience

AI & Automation Services

Some services may involve artificial intelligence, automated communication systems, voice agents, chatbots, third-party integrations, and appointment booking tools. AI-generated responses may require periodic human review.

• AI systems may process client-provided business information to respond to leads or customers
• Third-party platforms may be used to operate automations and integrations
• Clients are responsible for reviewing information used inside their automation systems

Third-Party Services

We may use trusted third-party providers for hosting, analytics, forms, payments, communication, automation, CRM, email, and AI-related functionality.

• Payment processors
• Website hosting and analytics providers
• CRM, email, messaging, calendar, and automation platforms
• AI model providers and voice/chat technology platforms

Data Security

We use reasonable technical and organizational measures to protect information. However, no online system, website, or transmission method can be guaranteed to be completely secure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us. Some information may need to be retained for legal, accounting, security, or business record purposes.

Contact

For privacy questions, contact Shemini AI Digital Agency at contact@sheminidigitalagency.com or visit sheminidigitalagency.com.